The product leader professional is the central connection point between all stakeholders (marketing, operations, customer success). Mastering the language of each one is essential.
For Product Leaders to communicate well with stakeholders, it is necessary to ask the right questions.
You need to be able to speak the language of all of them. Here are some examples:
For Marketing, you should ask: "What value proposition do we want to promote?" After all, the success of a product depends on its ability to meet market needs.
For Operations, the question should be: "How do we ensure consistency?" For your product to be successful, it must be reliable and consistent in its delivery. This requires strong collaboration between teams.
For Customer Success, it is important to ask: "What are customers saying and what can we do better?" Customer feedback is the key to understanding how your product is being received and how it can be improved.
And finally, for senior business leadership, the most important question is: "What will we use as a measure of success?" It is necessary to define the business objectives so that it can be evaluated whether the product is bringing real results.
Remember: as a Product Leader, you are the central connection point between all these stakeholders. Mastering the language of each one is essential to do a good job and to establish a healthy collaboration.
